terms and conditions

To ensure a smooth and enjoyable experience for all guests, please review the following terms before booking your spot at the Verdeverde retreat:

Payment & Booking

A non-refundable deposit of 320 euro is required to secure your spot.

The remaining balance must be paid six weeks prior to the retreat start date.

If payment is not received on time, your spot may be offered to someone on the waiting list.

Cancellations

All bookings are non-refundable.

In case of unforeseen or special circumstances, please contact us — we’re human, and we’ll do our best to help.

If you can no longer attend, you may transfer your booking to someone else on the waitinglist, provided you have received prior approval from us.

Verdeverde reserves the right to cancel or modify retreat dates due to staff illness, property damage, or other unforeseen circumstances.

We are not liable for any injuries or damages sustained during the retreat or for additional costs related to canceled or postponed travel arrangements (such as car rentals, flights, or accommodation booked independently by the guest).

Health & Safety

Please inform us in advance of any allergies, medical conditions, or dietary needs.

While we do our best to accommodate special diets, however we cannot guarantee an allergen-free environment.

Travel & Insurance

Travel to and from Bilbao is not included.

We recommend purchasing travel insurance that covers cancellations, health, and travel delays.

It is the guest’s responsibility to ensure this coverage is in place before travel.

Verdeverde is not liable for any personal injuries, accidents, or damage to property that may occur during the retreat.

By submitting your payment, you confirm that you have read and agree to these terms.

Thank you for being part of this special experience — we can't wait to welcome you!